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AI Based Quality Monitoring System
What is Quality Management System?
If we understand the word ‘Quality’ first, it would be easier to define Quality Management System.
What is Quality?
We often hear, that we should use good quality product or service. In fact, most of us want to pay higher price for a good quality product or service.
In simplest words, Quality is defined as a determination of how good or bad something is. Or how well it meets customer expectations.
The term ‘Quality’ gained importance only after Industrial Revolution, when mass production started.The industries started paying attention to quality processes in order to meet the customer expectations and competing others for higher prices. The Quality Gurus - Joseph J. Juran,W Edwards Deming & Philips Crosby have been instrumental in understanding the concept of Quality, further.
Today, Quality is ingrained in each and every function of any organization and not merely limited to manufacturing function. It has become responsibility of everyone in the organization. For any organization to succeed, quality has to be maintained at every level. Having good and consistently improving quality has become crucial for organization of any scale to survive and be profitable.
But, how do we guarantee whether a product or service is of good quality or consistent quality? It is where comes the need of having a proper
Practice in place.
Quality Management System
encompasses formalized processes and procedures set in place, which guide the organization to meet the customer expectation and regulatory requirements. It helps an organization improve its efficiency and effectiveness on continuous basis.
What purpose does a QMS Serve?
-> Establishes a vision for the employees
->Sets standards for employees Builds motivation within the company
-> Sets goals for employees Helps fight the resistance to change within organizations
-> Helps direct the corporate culture.
If products/services meet customer expectations, then only they would be willing to pay more.
Many companies have successfully used Quality Management System to skyrocket their earnings. Here are some of the benefits of a good Quality Management System:
->It is essential for customer satisfaction which eventually leads to customer loyalty.
->It helps an organization to design and create a product/service which the customer actually wants and desires.
->It ensures increased revenues and higher productivity for the organization.
->It helps organizations to reduce waste and inventory.
->It helps in maintaining lower costs and increased profits.
->These practices strengthen company brand and keep up the reputation against the competitors
Components of a QMS
It is important to develop a robust QMS in an organization. Such a system should be simple to understand, efficient and effective.
Components of a QMS are based largely on the Plan Do Check Act (PDCA) cycle and allows for continuous improvement to both the product and the QMS. Here are the main components of a robust QMS for the organization:
1) Quality Planning (Plan)- The first and foremost step involves taking a commitment from top management to build a QMS plan, followed by creating a detailed QMS Plan along with timeline of implementation.
2) Quality Control (Do)- Once a proper plan is in place,a detailed analysis of the current existing in the organization is done. and document the needed practises to achieve the goal. All the processes have to be integrated in document control process.
3) Quality Assurance (Check)- This step makes sure that all the other processes are in place. Regular audits and inspections can help to track and analyze the quality data. Identification of noteworthy trends is the outcome of this step.
4) Quality Improvement (Act)-Based on data analysis, quality team can continuously improve the quality of raw materials, work in process and finished products.
If all the organizations follow these steps religiously, they can easily gain competitive advantage in marketplace through superior quality.
Quality Management Systems, time and again, have been responsible for substantial increases in the bottom line of businesses in every industry and have given organizations the boost they need to meet overall goals and objectives.